UK Gambling Commission issues further sanctions for Caesars staff after VIP failings Daniel O'Boyle, iGaming Business · March 3, 2021 at 10:30 pm The Gambling Commission has announced more sanctions against Caesars Entertainment UK (CEUK) personal management licence holders following the record fine it issued last year for VIP failings, but stopped short of revoking or suspending further licences. In April 2020, the Commission found Caesars breached a number of social responsibility, money laundering and customer interaction regulations related to VIP customers. CEUK’s failings included allowing one player to spend £820,000, losing £240,000, over a 13-month period at a London casino without the operator taking sufficient action to confirm the source of funds. Another customer spent £800,000 and lost £795,000 despite being flagged as a high risk individual. CEUK did not obtain proof of source of funds or evidence of the individual’s wealth. Caesars paid a record settlement of £13m (€14.7m/$16.1m) and three senior managers at the business surrendered their personal management licences (PML), but the regulator said its investigation into PML holders would continue. Now, the Gambling Commission has announced that seven PML holders received licence warnings and two PML holders who were under review received advice to conduct letters.