PlaySafe by Wigos allows casinos to maximize profitability while social distancing

June 6, 2020 8:00 PM
  • CDC Gaming Reports
June 6, 2020 8:00 PM
  • CDC Gaming Reports

Win Systems, a provider of solutions for the global gaming industry that specializes in management systems and gaming machines for casinos and lotteries, has announced the launch of PlaySafe by Wigos, a new set of functionalities within its casino management system Wigos. With PlaySafe, casinos can reopen with all player positions offered, keeping security and hygiene measures for both players and casino staff while pandemic restrictions apply.

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The Wigos PlaySafe functionalities have been developed to allow players to enjoy the full offering of the casino while maintaining social distancing by automatically disabling adjacent machines to the ones in use. When a player finishes his or her gaming session, PlaySafe automatically disables the machine and sends a notification to the casino staff to ensure that proper sanitation is completed before re-enabling the slot. The new functions also allow scheduled reservations for gaming machines and suggest similar available slots if a machine is temporarily disabled. Therefore, PlaySafe by Wigos allows casinos to maintain 100% active positions, maximizing player satisfaction and ultimately casino profitability.

In order to optimize management of the casino with the specific requirements of any operator, the Wigos PlaySafe functions can be also applied individually to each slot (while minimizing the physical interaction of casino employees with the machines), as well as through the Wigos business-intelligence tool, Intellia, which offers all the casino real-time information in visual maps, charts and dashboards, enabling the optimization of the decisions.

Eric Benchimol, CEO of Win Systems, commented, “From the very beginning of the pandemic, each and every one of the Win Systems divisions worked very hard to develop technologically advanced solutions to enable our clients to maximize the performance of their venues, while ensuring maximum safety for both players and staff. PlaySafe by Wigos delivers the functionalities to allow the casinos to offer 100% of their gaming machines, with no need to switch off any slot in advance, preventing the investment in additional protection elements such as screens, etc. At the same time, it allows every casino to adapt the system to their particular situation and needs. This is our purpose: always being side-by-side with our clients, especially in such a critical moment for our sector.”