UKGC invokes COVID-19 guidance for licence holders Erin-Marie Gallagher, SBC News · March 20, 2020 at 7:10 am In response to widespread concerns over the COVID-19 pandemic, the UK Gambling Commission (UKGC) has issued new guidance to its licensees. Following advice issued by Public Health England, the UKGC has invoked its ‘well-practised and comprehensive Business Continuity Plan’ which is hoped to minimise the effect of the pandemic on the Commission’s regulatory work and wider services. Outlined in its guidance, the UKGC has encouraged operators to adopt similar contingency plans. The Commission emphasised: “First and foremost, we expect all our licensees to follow the applicable Public Health guidance. Where facilities for gambling are being offered we expect all our licensees to ensure that they have sufficient management, staffing and oversight in place to maintain compliance with the LCCP that apply to their licences.